Yes! Delivery is FREE within 25 miles of any Brookside Barkery location with a $50 minimum. For orders under $50, delivery is still available for a $10 delivery fee.
Deliveries are available 7 days a week, excluding major holidays (New Year's Day, Easter, Thanksgiving, & Christmas)
Our delivery window is from 2pm-5pm.
Yes! Orders placed before 1pm will be on your doorstep by 5pm.
You do not have to be home, our courier will leave your items on your doorstep. If you are receiving frozen items, we recommend that someone is home from 2pm-5pm to receive the delivery so that it does not unthaw.
Store pickup is free and there is no minimum order value.
All orders are prepared as quickly as possible, usually within 4 hours with the exception of special orders or out of stock items. You will receive a notification when your order is ready for pickup.
Money-back returns are available with the original receipt. We will accept items returned within 30 days of purchase. Items must be in original packaging (keep your dog food bags!) with any instructions or other materials that came with the item. We will not accept any item that shows any sign of wear.
Opened bags must have a barcode to be returned - so make sure to keep the bag! We will offer store credit for any unused portion of the bag of food that you are returning based on the percentage left in the bag.
Toys that are used/not in original packaging are not returnable. If the toy purchased has a guarantee to replace or refund, you must contact the toy manufacturer to receive your replacement or refund.
Full service dog grooming (including a haircut) varies by the dog's breed, weight and coat condition. Pricing starts at $60 and can go up to $120+. If you would like a quote on your dog's grooming cost, please contact us with your dog's breed and weight.
De-shedding treatments are a multi-step process to reduce your pet's shedding & take more time than our regular bath. We use a de-shedding shampoo and conditioner which soaks and loosens hair follicles, followed by high pressure drying and additional brushing. Let our trained staff de-shed your dog, and you'll be amazed at the decrease in shedding!
Please note, de-shedding does not include any trimming of the hair, but de-shedding shampoo upgrades can be added to any full-service grooming appointment.
To book online, visit our online booking website. First time clients can create an account and book an appointment, and existing clients can login to view, edit, or book future appointments.
Matted dogs will be shaved and must be booked with our professional groomers for the Haircut + Bath service.
Shaving of pets will dramatically change the pets' appearance and the hair will be very close to the skin. We will use all precaution during this process.
Because we treat the whole animal, we do not shave double or triple coated dogs. A dog’s double coat is part of his natural cooling system – each layer helps to keep the dog cool and protects from sun damage. The following breeds can be trimmed, but not shaved: Malamute, Akita, Corgi, Husky, Shepherd, Lab, Pomeranian, Pyrenees, Shiba Inu.
Appointment duration will vary based on the groomer and dog. Typically, our Bath + Nails service can last anywhere from 30 minutes to 1.5 hours, De-Shedding Bath + Nails can last 1 hour to 3 hours, and Full Service Haircut + Bath services may require your dog to be at the salon for 3 to 6 hours.
We offer dog nail trims & nail dremels, self-service pet wash, teeth brushing, paw pad trims, and ear cleaning by walk-in.
Cat nail trims & anal gland expression are also available by walk in but are performed by our professional groomers, so please call ahead to ensure staff is available for these services.
Walk-in services are performed on a first come, first served basis. Please visit a Barkery near you or call ahead to confirm availability.
All full-service grooming and bathing services that are performed by our staff will require an appointment. Please call ahead or book online for availability.
Walk-in services are available during normal business hours, but our facilities do close a half-hour prior to store closing.
Mon - Fri: 10am - 6:30pm
Saturday: 9am - 5:30pm
Sunday: 12pm - 5:30pm
Since walk-in services are available to all clients during normal business hours, our wait times may vary.
Self-wash includes all of our complimentary shampoos, conditioners, coat sprays, and scented after-bath sprays. We also supply all of the towels you need, and you'll have access to our high pressure blow dryers.